We're changing the way you book in for sessions.

From the 1 November 2024 we will be using OpenSport for sessions bookings.  OpenSport is an easy to use and popular booking platform used by many Pickleball Clubs around Australia.

When you book your session you will need to pay in advance.  OpenSport allows you to keep your card on file to make payments easy.

OpenSport

Instructions on how to access OpenSport:

• Click on the button above to visit our new OpenSport page.
• You will need to click on the "join" button to be able to see the sessions.
• The code to join the group is "New"
• Once you have joined the group you should be able to see a list of upcoming sessions and activities.
• We recomment that you download the free App for easy access to the list of upcoming sessions. 

Why are we making the change?

• Signup Genius can be difficult for users to make and cancel bookings.  It also does not offer a "waitlist" feature meaning players have missed out when spots have become available. 
• It has become increasingly more difficult for our volunteer session coordinators to manage payment at the start of each session.  

Benefits of OpenSport

• OpenSports provides a "waitlist" meaning if a spot becomes available, it can be filled quickly by someone on the list.
• It's easy to cancel a session.
• The platform allows for multiple admins to share the workload.

What if I need to cancel?

• If you cancel up to 24 hours before a session you will get a full credit on your account.
• If you are unwell or if there are extenuating circumstances within the 24 hours, get in contact with your co-ordiantor (via the App).  Please note that coo-ordiantors are volubnteer and they may not be able to get back to you sraight away.