After you have bought membership, you must buy entry prior to a session. Due to processing fees on our website, we encourage you to buy entry through us at the venue by card beforehand - we will have a Square reader available at every session. If it's more convenient, you're welcome to purchase entries directly on the website, though we ask you consider purchasing multiple sessions at a time so that our club pays less in fees.
Please note that we do not accept cash. If you are unable to pay using a card, let us know by email and we will try to accomodate you.
Our club also has a refund policy outlined below:
All membership and training registrations are sold subject to the following conditions.
- There are no refunds on membership fees or training registrations due to change of mind. At its discretion, the Committee may approve individual refunds on a case-by-case basis after receiving a written request by email at swimming@adelaideunisport.com.au. The outcome of the request will be advised by return email.
- In some situations, the Club may need to cancel a training session. In these cases, refunds or rebookings will be provided to all members who have purchased entry to that session.
- If a member cannot attend a session they have booked into, they may make a request to the Committee by email or in person to rebook into a different training session in the same calendar year. This does not apply to Term and Semester passes.
- Where a refund is approved, the refund will be provided excluding transaction fees.
- The Committee reserves the right to consider refunds for any fees or payments made to the Club. If you believe you are entitled to a refund, please contact us by email.
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Any transactions made prior to 15 June 2023 are not subject to this refund policy. Refunds, excluding transaction fees, can be given for Come & Try passes within 12 months of purchase. Come & Try passes more than 12 months old can be redeemed for a session any time until 31 December 2025 but are not eligible for a refund.
You can read the original document here:
Refund Policy
Thank you so much for your support and we hope to see you at our next training session!
